World-leading telecom operator reduces manual data entry by 80%
One of the world’s leading telecommunications companies partners with a BPO to provide scanning and document management solutions. Prior to implementing A2iA DocumentReader, the processing of incoming documents was performed manually. With A2iA DocumentReader, the BPO now automatically processes millions of documents each year, allowing for significant productivity gains, a reduction of errors, and decreased operational costs by extracting the cursive handwritten data and classifying the letters according to their business area.