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In an increasingly digital world, financial institutions are shifting gears to modernize and evolve with the changing needs of their client, and as clients’ expectations evolve, the more important an FIs omnichannel strategy becomes. The branch can no longer function simply as a transaction-based facility. Rather, consumers are looking for multifaceted experiences that use digital tools to successfully enhance the ‘self-service’ environment. The omni-channel strategy must incorporate a means of consistency across all platforms and therefore, the branch transformation process must carefully consider all touch-points of a consumer’s experience. 

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Announced in May 2018, A2iA was acquired by Mitek Systems, a global leader in digital identity verification solutions and inventor of Mobile Deposit®. This acquisition combined two market leaders in image recognition and processing, creating a powerful force with a deep expertise in image analytics. A2iA’s award-winning software toolkits deliver handwriting recognition, text extraction and document classification features. Whether the image is captured by a desktop scanner or mobile device, A2iA delivers add-on capabilities that speed automation, simplify customer engagement and quickly capture all types of data from payments and related documents.