One of the largest diagnostic testing labs selects A2iA to modernizes operations within its primary business unit
Initiated by the customer’s C-Suite as part of a five-year savings plan, the organization looked to modernize operations within its primary business unit and to automate its paper-based processes. The chosen solution was required to provide value with respect to shortened processing times and increased efficiencies, but also by delivering an ROI. Additionally, since this venture was to completely transform the original way of doing business, it needed to reach a significant level of performance to validate the change and win buy-in from stakeholders within the business, operations and technical teams.