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Healthcare BPO selects A2iA DocumentReader™ to replace underperforming technology

A leading business process outsourcing firm (BPO) that focuses on the healthcare space receives boxes of paper documents from their providers’ facilities each morning. To prepare each box for delivery, the facility would first sort the documents by patient and then by type of visit. Once received at the BPO, the documents were further sorted by hand based on their categorization and then again based on their document type within each category. Although classification software was being utilized in-house, the BPO was not satisfied with its results and sought to find an easier-to-use, higher performing solution.

Partner with Mitek

Announced in May 2018, A2iA was acquired by Mitek Systems, a global leader in digital identity verification solutions and inventor of Mobile Deposit®. This acquisition combined two market leaders in image recognition and processing, creating a powerful force with a deep expertise in image analytics.
Our award-winning software toolkits deliver handwriting recognition, text extraction and document classification features. Whether the image is captured by a desktop scanner or mobile device. Our SDKs deliver add-on capabilities that speed automation, simplify customer engagement and quickly capture all types of data from payments and related documents.