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One of the world’s leading telecommunications companies partners with a BPO to provide scanning and document management solutions. Prior to implementing A2iA DocumentReader, the processing of incoming documents was performed manually. With A2iA DocumentReader, the BPO now automatically processes millions of documents each year, allowing for significant productivity gains, a reduction of errors, and decreased operational costs by extracting the cursive handwritten data and classifying the letters according to their business area.

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A2iA is an award-winning developer of handwriting recognition, text extraction and document classification software. With simple, easy to use and intuitive toolkits, A2iA delivers add-on features to speed automation, simplify customer engagement and quickly capture all types of data from documents – whether captured by a desktop scanner or mobile device.