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Initiated by the customer’s C-Suite as part of a five-year savings plan, the organization looked to modernize operations within its primary business unit and to automate its paper-based processes. The chosen solution was required to provide value with respect to shortened processing times and increased efficiencies, but also by delivering an ROI. Additionally, since this venture was to completely transform the original way of doing business, it needed to reach a significant level of performance to validate the change and win buy-in from stakeholders within the business, operations and technical teams.

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A2iA is an award-winning developer of handwriting recognition, text extraction and document classification software. With simple, easy to use and intuitive toolkits, A2iA delivers add-on features to speed automation, simplify customer engagement and quickly capture all types of data from documents – whether captured by a desktop scanner or mobile device.