When you handle someone else's data, privacy, accuracy and compliance are essential. Whether your organization processes archives, patient notes and EOBs for the healthcare space, claim forms for the insurance market, customer correspondences for the telecom or utilities arena, sensitive documents for government agencies, or checks and invoices for financial institutions, A2iA delivers tangible results.
- Automate your workflow with advanced classification.
Allow all incoming documents to be routed to the appropriate department or workgroup based on a holistic analysis of both the documents' layout and content. A2iA DocumentReader's advanced classification capabilities takes it steps beyond document-level classification. Our robust engine looks at entire files or envelopes of information in context with one another, in a similar way that a human would look at them.
Performed on a transaction level, A2iA verifies the presence of all supporting information, determines a subject-matter, and routes the documents automatically to the appropriate department, such as "change of address," "new beneficiary," or "customer service," saving hours of manual labor.
- Allow for an all-inclusive solution: Cut operational costs, eliminate manual keying and reduce document handling.
Incorporate all types of documents and checks into the workflow, regardless of the writing type or structure—even complex, cursive handwritten testimonial letters can be processed automatically. With the ability to locate, extract and classify even the most complex data, document handling is reduced, manual keying nearly eliminated, and results shown on the bottom line.
- Increase data accuracy and expedite processing times.
By reducing manual labor and employing an automated solution, recognition rates and throughput increase. Additionally, the use of an Intelligent Word Recognition (IWR) dictionary for the cursive data ensures there are no spelling mistakes at the field-level, which is where errors typically occur.
- Ensure data privacy.
With new government regulations and increasing fraud rates, it is impreritive to be mindful of data security. By eliminating third-party interaction and manual labor, data is kept on-site, and confidentiality is maintained.
- Allow complex data to be searchable and reportable.
With the ability to provide structure to unstructured content, A2iA allows the information to be searchable and reportable, just like printed or digital data. This data can then be sent to other IT systems such as a CRM system, accounts receivable / payable, archive, or records management solution, for example.
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