Mail Processing and Workflow Automation
A2iA DocumentReader analyzes the entire envelope or folder on a wholistic level, just as a human would, to identify its purpose and subject-matter (termination of subscription, request for assistance, change of address, etc.). All of the documents together can have a different meaning or purpose than a single document on its own. A2iA DocumentReader then transmits the digital data to the classification application in order to route the mail to the correct person or department. Mail is sent to the appropriate location as soon as it arrives: processing and response times are minimized, workflow automated, and manual labor decreased.